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By: karim on August 19th, 2015

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Framework Communications Inc. Acquires VoIP Synergy

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Consistent growth and award-winning IT services and solutions prompts leading Chicago-based Managed Service Provider (MSP) Framework Communications to capitalize on the strategic acquisition of VoIP Synergy. The acquisition sees Framework Communications leading the Managed IT Solutions Services market, enhancing the company’s future growth and performance by expanding its cloud service offerings to its existing exceptional value in the IT managed service market.


CHICAGO, Aug. 19, 2015 – Framework Communications, the Chicago-based leader in “CareFree IT Services” and managed IT solutions & services, has announced today that it has entered into an agreement to acquire VoIP Synergy, a national leader in business telecommunications and Cloud PBX (Phone Systems).

United by a common business culture, a new alliance between Framework Communications and VoIP Synergy has been signed. The acquisition sees Framework Communications leading the Managed IT Solutions Services market, enhancing the company’s future growth and performance by expanding its cloud service offerings to its existing exceptional value in the IT managed service market.

Founded and headquartered in Chicago, Framework Communications got its start in founder John Fakhoury’s basement in 2008. The distinct lack of all-encompassing IT solutions in the marketplace inspired Fakhoury to fill the necessary gaps he saw as vital for a fluid network operation.  A consultant by trade, Fakhoury saw Framework quickly outgrowing the basement as positive word-of-mouth spread about the company.  Framework continues to grow exponentially by holding tight to the original vision – provide innovative, quality IT solutions to help businesses achieve their goals.

Framework Communications was recently ranked one of the fastest growing companies in the United Stated by Inc. 500.

“Our mission is to save our clients time, expenses and headaches by serving as the single source solution and support provider for all your Telecommunications, IT, and Carrier needs”, says Founder and CEO, John Fakhoury.  “Framework Communications hires thoughtfully to grow specialized and talented teams to scale with our incoming clients. Our Help Desk Support Analysts are the front lines of Framework Communications and engage clients in problem resolution to make the most of their technology. Behind the scenes, our engineers collaborate, innovate and fix systems key to business owners’ success.”

Framework Communication’s COO Adam Barney added,  “This acquisition is key to both our growth and diversification strategies.  Our primary focus has always been driven by providing solutions for real customer problems whether your company needs its entire technology ecosystem managed or limited levels of support, our dedicated team of IT consultants can take on projects and Managed Support Services of any scope and scale with your business.  By acquiring VoIP Synergy, we have an unprecedented opportunity to advance that mission by merging our mutual resources under one roof to generate significant and comprehensive services and tools greatly benefitting our customers operations and increasing both their system performance and bottom line.  The combination of VoIP Synergy services and Framework Communications industry best turnaround times ensures complete assurance of a successful network with a remarkable reach and impact for more companies hoping for a safe, secure, and diversified services operation”

Barney went on to say that Framework Communications is dedicated to providing an outstanding, responsive service experience for every customer.

“Keeping our clients’ best interest in mind always, we customize green solutions to help them achieve their goals and lessen their carbon footprint. Customer Service is a priority to us, so much so that we won the Channel Partners 360 Award for excellent service in 2013 and 2014.”

Named for the second year in a row by the National Association for Business Resources, Framework Communications placed in the Best & Brightest 50 or Less Employees category.  Chicago’s 101 Best & Brightest Companies To Work For is a yearlong celebration program that strives to recognize the most influential and trend-setting companies across the country and regionally in focused programs.

The mission of VoIP Synergy has always been directly aligned with that of Framework Communications and allowed for a seamless transition and ultimately reaching the finite goal making life simple for the client needs-all under one roof.

Framework Communications

324 North Leavitt Street • Suite 300 • Chicago, Illinois 60612

Main Number: (312) 265-8733

Toll Free Number: (844) 819-3090

Fax Number: (312) 283-0037

www.frameworkcommunications.com

Media Contact: Adam Barney, Framework Communications, 866-486-5507, pr@frameworkcommunications.com

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