Information Technology (IT) Infrastructure Management is the management of the technology components needed to operate an organization effectively.
When done correctly, infrastructure management will garner a multitude of performance-enhancing perks. The IBM Institute for Business Value and Oxford Economics IT Infrastructure Conversation study states, “7 out of 10 organizations believe IT infrastructure enables competitive advantage and optimizes business performance."
What is IT infrastructure?
Consider your infrastructure the core of your entire network. It comprises the technical elements needed to manage your business, such as computers, servers, software, data, network switches, and more. Your IT infrastructure consists of all systems and information that support the management and usability of your data and information. Engaging in IT infrastructure management means taking charge of your organization’s IT environment.
What is IT Infrastructure Management, and why is it important?
IT infrastructure management implements structural procedures based on data-driven best practices for each technology element in your environment. The purpose of infrastructure management is to maximize uptime and overall productivity.
A stable and robust IT infrastructure is crucial to your organization's success. Strategic infrastructure management is vital, and wise investments in your IT infrastructure could be the difference between success and failure.
What are the benefits of IT Infrastructure Management?
IT infrastructure management helps businesses maximize employee productivity by improving the performance of technology systems, increasing uptime, and enhancing the user experience.
There are several benefits to IT infrastructure management:
- Performance enhancement: Monitoring your systems allows you to manage performance better and make strategic changes to proactively respond to issues and limitations in your tech. This helps anticipate and plan for future needs while maintaining predictability and minimizing downtime. Consistent uptime and high-performance technology will translate directly to an increase in productivity and positive user experience, helping to improve employee happiness and enabling your business to scale efficiently.
- Optimized investments: Proactive IT infrastructure management will guarantee that your systems are running at maximum performance levels for longer than a system without proper oversight. Adhering to best practices like maintenance and update schedules, documentation protocols, monitoring your infrastructure, etc., will ensure your IT investments fulfill their expected life cycle. Monitoring issues often allows you to address small dilemmas before they become costly problems. IT infrastructure management also optimizes investments in other areas, such as licensing, helping to ensure you’re using what you pay for and not paying for what you don’t use.
- Overhead reduction: Applying IT best practices to procedures, documentation & inventory management, knowledge bases, monitoring, and management systems allows IT resources to work optimally. This helps your IT staff spend less time running around reacting to one issue after another so they can spend more time proactively mitigating risks. It also allows smaller internal teams to manage more effectively and deliver predictable results. Adopting IT infrastructure best practices allows your business to run more smoothly, succeed with fewer IT staff (and less IT payroll), and reduce overhead costs.
Framework IT has developed its unique set of best practices via over 10 years of analyzing IT management data from hundreds of clients across dozens of industries. Our Evolution Framework incentivizes adherence to best practices so as your technology infrastructure improves; your business is rewarded.
This analysis proved that clients adhering to this set of best practices achieved far better, measurable results from their technology. There were fewer issues, and if there was a problem, it became easier, quicker, and cheaper to resolve.
The best practice environment requires less reactive IT support. Clients with best-practice IT infrastructure and IT infrastructure management fully adopted spend about 50% less on IT management.
Our best practices allow organizations to take a more strategic view of technology and make it an asset rather than a drain or concern.
Need Help Building a Plan?
MSPs like Framework IT can help your organization adopt a strategic, proactive, and efficient approach to IT infrastructure that will not only reduce downtime in the short term but enable you to scale in the long run. Contact us today for a professional consultation!
