It takes technology to grow, and to support an increasingly complex IT environment, it’s important to partner with a company that can provide the expertise you need to keep that technology up and running, protected and profitable. Many growing businesses look to Managed Service Providers (MSPs)—for good reasons. Whether you have an existing IT department, or work with multiple external resources, you probably have a few questions about what an MSP can do for you. Here are answers to some of the most common questions.
What are Managed IT Services?
Managed IT Services let you outsource support of your technology to a specialized service provider, commonly known as a Managed Service Provider or MSP. Specific services vary from vendor to vendor, but core responsibilities include monitoring, management and problem resolution for your network and IT systems.
How can Managed IT Services help me?
One of the key aspects of managed services is the ability to decrease, even eliminate, costly downtime. Through continuous monitoring, MSPs can spot check your network for issues and remediate them quickly before it causes any larger problems. MSPs can also identify and resolve less obvious, but equally costly, issues such as sluggish systems that slow down employees. With the right technology and the right partner managing it, you can make sure all your technology keeps running at peak performance, maximizing your team’s efficiency and productivity. All this directly impacts your bottom line.
Why Should I Partner with a MSP?
Partnering with an MSP allows you to leverage an entire team of experts across a wide range of specialties for the cost of hiring a single in-house technician. Here’s a list of some other reasons businesses are looking to MSP to handle their technology:
- Simplify budgeting with predictable, fixed monthly costs
- Have one place to call for everything IT and eliminate vendor finger-pointing
- Get technical support 24/7
- Gain peace of mind knowing when there’s a problem, it’ll be resolved quickly and completely
- Proactively prevent problems before they cause downtime
- Minimize risk by keeping antivirus, patches and backups current
- Close coverage gaps—whether they’re for specific expertise, after-hours or geographical
- Leverage the latest technology to drive growth and innovation
Not sure if an MSP is right for you? We’d like to answer your specific questions to see if partnering might be a smart move, so now through the end of July we’re offering a free IT assessment with the ability to get up to three months of IT services for free. Contact us today to learn more about our services and this free assessment.