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Managed IT Services Best Practices

Framework didn’t arrive at these best practices by accident. We analyzed over 10 years of data from managing hundreds of organizations’ technology. Our analysis showed that organizations that align with these practices achieve far better results from their IT.

Organizations that align with these practices achieve higher productivity, lower costs, and better overall IT results.

Framework’s Best Practices

Organizations who align with these practices achieve higher
productivity, lower costs, and overall better IT results

Best Practices Best Practices
  1. Compute

    All devices patched, up-to-date and with ample power.

  2. Network

    Meraki or Ubiquiti, cloud-managed networks give higher uptime and faster resolution.

  3. Collaboration

    Office 365 or GSuite for every client, UCaaS for most.

  4. Applications

    ERP, CRM, EHR and anything else goes directly the cloud

  5. Server
    Infrastructure

    Leverage AWS, Azure or GCP, or have a good reason not to.

  6. Connectivity

    Fiber Primary with redundant secondary and an SD-WAN controller to manage

  7. Security

    All organizations should adhere to an essential security standard.

Increase Productivity

Enable a successful remote workforce, encourage collaboration, and securely facilitate communication with your clients.

Enhance Security

Utilizing best-in-class platforms allows us to ensure clients are safe from risk while avoiding interruptive security events or data breaches and the associated cost.

Manage Scalability

Adopting these technologies makes it extremely easy and efficient to onboard new employees, grow rapidly, or scale back down.

Reduce Expenses

When you adopt these best practices, we're able to cut costs. So, as you get better, we get less expensive.

Remote and Mobile-Friendly

This type of environment makes it particularly easy to operate and work effectively, productively, and securely anywhere you have an internet connection.

Best Practice Toolbox

Compute

Keeping your operating systems up to date is essential for security and performance. Also, using devices with adequate computing power is critical to great user experience.

Network

Cloud-managed networks provide a high-performing IT infrastructure that’s easy to monitor and manage from anywhere and at any time.

Collaboration

Cloud-based tools create robust, collaborative channels that translate to happier and more productive employees.

Applications

Using cloud-based Software as a Service (SaaS) applications reduces technology complexity, increases remote and mobile capabilities, and lessens interruptions.

Server Infrastructure

A cloud server-based infrastructure eliminates the need for physical networks to provide better business continuity and lower overall costs.

Connectivity

Reliable and fast internet connectivity is a fundamental building block for a productive office experience.

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