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Managed IT Support

Proactive when possible,
responsive when not.

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World-Class Help Desk

If you're experiencing IT issues, we respond to tickets with urgency and work to resolve the issue by understanding its root cause, not just symptoms.

  • Proactive maintenance and monitoring software
  • > 10 minute response time SLA.  
  • 95% customer satisfaction on ticket resolution

Help Desk Components

“They provide top-notch customer service and response times—I can't ask for more.”

Tom Byczek
Business Manager of Maine-Niles Association of Special Recreation

Pricing

For scaled organizations – Framework offers packages as low as $50 per user per month.

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