Unite your company's communication infrastructure with Framework IT. We provide a reliable, cost-effective communications system for your business. Our managed IT services, unified communications and other offerings come backed by white-glove implementation and support based in Chicago.
Our results-driven methods can help your company boost productivity by streamlining your communications. As a Chicago-based unified communications provider, we'll make sure you stay in the loop about what's going on in your organization. Our quality of service and short response times — often under 10 minutes — have earned us a 97% partner satisfaction rating.
The Framework IT Find Me, Follow Me technology will ensure you never miss a call from a potential customer. With this technology, you can "be found" via any device you use, whether it be a desk phone, computer, or mobile device, even when you're not in the office.
Your customers never have to receive a busy signal. Our advanced call routing and call center features can route customer calls by assessing priority levels, behavior, time and availability to connect callers with representatives.
Trust a unified communications company that empowers you to build actionable business intelligence by tracking call activity and metrics.
Power or network outages need not interrupt your business. Our automated call-forwarding function forwards your calls to an extension, group, another phone number, or to mobile devices to make sure no call goes unanswered.
We offer cost-effective solutions for Android and iPhone users to keep your systems running consistently regardless of your device preferences.
Enhance your company's productivity with access to unlimited on-site and remote technical support from our team of expert engineers that deliver a 95% + CSAT score.
The Framework IT Find Me, Follow Me technology will ensure you never miss a call from a potential customer. With this technology, you can "be found" via any device you use, whether it be a desk phone, computer, or mobile device, even when you're not in the office.
Your customers never have to receive a busy signal. Our advanced call routing and call center features can route customer calls by assessing priority levels, behavior, time and availability to connect callers with representatives.
Trust a unified communications company that empowers you to build actionable business intelligence by tracking call activity and metrics.
Power or network outages need not interrupt your business. Our automated call-forwarding function forwards your calls to an extension, group, another phone number, or to mobile devices to make sure no call goes unanswered.
We offer cost-effective solutions for Android and iPhone users to keep your systems running consistently regardless of your device preferences.
Enhance your company's productivity with access to unlimited on-site and remote technical support from our team of expert engineers that deliver a 95% + CSAT score.
“Their responsiveness and timeliness when resolving issues are impressive.”
President
"When I assign a project, they execute independently and keep me updated on what’s happening."
Chief Operating Officer
Framework IT’s Managed Services will handle your technology so you can focus on your business.
