Framework IT's award-winning team of experts will design, build, manage, and maintain your company’s communication infrastructure across phones, mobile devices, and PC's.
Our Find Me, Follow Me technology will “find you” at up to five (5) locations ensuring you never miss a call, even when you’re out of the office.
Used to route calls in a call center environment to the appropriate agents, based on factors such as time, availability, behavior, and priority levels. Shared virtual call paths ensure that your customers never receive a busy signal.
Track call activity and metrics to build actionable business intelligence.
Automatically forwards your calls to an extension, group, or phone number when you do not answer your phone, or your phone is busy.
Low-cost Android and iPhone applications to ensure your communication systems are always available.
24/7 IT experts available at your fingertips or by phone.
"When I assign a project, they execute independently and keep me updated on what’s happening."
“Their responsiveness and timeliness when resolving issues are impressive.”