The MSP Solution: Addressing the Top Pain Points of Small and Mid-Sized Organizations
Small and mid-sized organizations often experience several pain points that lead them to seek the assistance of an MSP. Some of the most common pain points include:
1. Limited IT resources: Many small and mid-sized organizations have limited IT resources and struggle to manage their technology effectively. According to a report by CompTIA, “61% of SMBs say they don’t have the resources to adequately support their technology needs” (CompTIA, 2021).
2. Cybersecurity threats: Small and mid-sized organizations are increasingly targeted by cybercriminals, and many lack the expertise to protect their systems effectively. A study by Keeper Security found that “66% of small businesses have been targeted by cybercriminals” (Keeper Security, 2020).
3. IT infrastructure management: As organizations grow, their IT infrastructure becomes more complex and difficult to manage. This can lead to downtime, lost productivity, and increased costs. According to a survey by Spiceworks, “33% of IT budgets in small businesses are dedicated to infrastructure management” (Spiceworks, 2020).
4. Compliance and regulatory requirements: Many small and mid-sized organizations are subject to industry-specific compliance and regulatory requirements that can be difficult to navigate without the assistance of a Managed Services Provider. For example, the healthcare industry is subject to HIPAA regulations, while financial institutions are subject to SEC and FINRA regulations.
While some small and mid-sized organizations may not realize they need a Managed Services Provider, many are becoming more aware of the benefits of outsourcing their IT needs. According to a survey by Clutch, “63% of small businesses use Managed Services Providers for some or all of their IT needs” (Clutch, 2021).
Small and mid-sized organizations often experience several pain points related to their IT infrastructure, cybersecurity, compliance, and limited resources that lead them to seek the assistance of a Managed Services Provider. While some may not realize they need a Managed Services Provider, many are becoming more aware of the benefits of outsourcing their IT needs to a qualified and experienced provider.
Ready to Leverage an MSP?
Ultimately, the decision to use Managed Services Provider or staff internal IT personnel will depend on the specific needs of the organization. Factors such as budget, necessary expertise, ability to scale, , customization and control requirements should all be considered. It’s crucial to weigh the pros and cons of each of these options and choose the best solution for your organization. Also, do not limit yourself exclusively to either option, as many organizations determine that a hybrid approach, leveraging a Managed Services Provider and internal IT staff, may be the most appropriate solution for their organization.
If you are ready to take the next step with a Managed Services Provider, Framework IT is the way to go. Framework understands the value that technology adds to business and how we can bring your organization to the next level. Contact us to speak with an expert today.