Why Partner With an MSP?

It takes technology to grow and to support an increasingly complex IT environment; it’s essential to partner with a company that can provide the expertise you need to keep that technology up and running, protected, and profitable. Whether you have an existing IT department or work with multiple external resources, you probably have questions about what an MSP can do for you. Here are answers to some of the most common questions.

What are Managed IT Services?

Managed IT Services let you outsource tech support to a specialized service provider. Specific services vary from vendor to vendor, but core responsibilities include monitoring, management, and problem resolution for your network and IT systems.

How Can Managed IT Services Help Me?

One of the critical aspects of managed services is the ability to decrease, even eliminate, costly downtime. Through continuous monitoring, MSPs can spot-check your network for issues and remediate them quickly before it causes any larger problems. MSPs can also identify and resolve less obvious but equally costly issues, such as sluggish systems that slow down employees. With the right technology and the right partner managing it, you can ensure all your technology keeps running at peak performance, maximizing your team’s efficiency and productivity. All this directly impacts your bottom line.

Why Should I Partner With an MSP?

Partnering with a managed service provider (MSP) benefits small and mid-sized businesses (SMBs). Below are some of the reasons why companies are looking to MSPs to handle their technology:

  1. Leverage a Team of Experts: Partnering with an MSP allows you to leverage an entire team of experts across a wide range of specialties for the cost of hiring a single in-house technician. MSPs have a pool of experienced professionals who specialize in various areas of IT, such as network security, cloud computing, and project management. With an MSP, you gain access to expertise that would take more money to afford in-house.
  2. Simplify Budgeting: With an MSP, you can simplify budgeting with predictable, fixed monthly costs. MSPs offer customized service plans that fit your business needs, which include monthly subscription fees, allowing you to plan your IT expenses and avoid unexpected costs with technology emergencies.
  3. One Place to Call for Everything IT: MSPs are a single point of contact for all your IT needs. An MSP can manage all your IT needs, from troubleshooting technical issues to updating software applications. You no longer must deal with multiple vendors and service providers, which can lead to confusion and delays.
  4. Technical Support 24/7: MSPs provide technical support round-the-clock, so you can get help whenever needed. They have a team of experts available to assist, troubleshoot issues, and answer questions about your IT infrastructure.
  5. Peace of Mind: When you partner with an MSP, you know your IT infrastructure is in good hands. MSPs proactively manage your IT environment, monitoring your systems 24/7 to detect issues before they cause downtime.
  6. Proactive Problem Prevention: MSPs employ aggressive measures to prevent problems before they cause downtime. They use advanced monitoring tools and software to identify and fix potential issues before they become serious problems. This approach helps to minimize the risk of system failure, data loss, and cyber threats.
  7. Minimize Risk: MSPs help to minimize risk by keeping antivirus, patches, and backups current. They ensure that your systems are up to date with the latest security patches and software updates, reducing the risk of cyber-attacks and data breaches.
  8. Close Coverage Gaps: MSPs can help close coverage gaps for specific expertise, after-hours or geographical coverage. They have a team of professionals to handle your IT needs, regardless of location, expertise, or time zone.
  9. Leverage the Latest Technology: MSPs can help your business leverage the latest technology to drive growth and innovation. They can guide new technology trends and help you adopt solutions that fit your business needs.

Partnering with an MSP can provide significant benefits to SMBs, from reducing costs and increasing productivity to improving security and minimizing risk.

Learn More About How Framework IT’s Unique Managed Services Pricing Model Incentives Clients to Adopt Data-Driven Best Practices, Such as Using Cloud Applications!