4 December 2023
Table of Contents
User/extension with a direct phone number will be able to text internally with users in their company domain. To use sms/texting features with an external phone number a 10DLC Brand and Campaign registration must be completed. A direct dial phone number assigned to the extension/user is needed as well. Please reach out to the Telephony Team to complete the 10DLC registration process and assign a direct phone number.
Once your message is ready click on the Send icon.
You can add attachments to the message. Click on the Paperclip icon in the Message Bar to bring up the following options.
Clicking on the Image from Camera option will open up your mobile phone's camera to take a picture and attached it to your message.
Gallery/Photo Attachment
Clicking on the Image from Photo Library option will open up your mobile phone's photo gallery to add a picture to your message.
Document Attachment
Clicking on the Pick a Document option will open documents saved to your phone. Click on one to attach the file to your message.
Clicking on the Record Voice Message option will pull up the following.
Tap on the Recording Bar at the bottom of the screen to begin recording.
Tap the Recording Bar again to stop recording and auto attach to your message.
Tap the cancel icon to the right of the Recording Bar to exit and go back without recording.
Click on the Send Icon to the right of the Message Bar once you have completed your message and adding attachments.
Do you have more questions on VoIP? Click here to learn more about VoIP at Framework IT.