Blog

As your business grows, technology becomes more than an operational necessity—it becomes a strategic driver of productivity, security, and long-term success. But with that growth comes an important decision:... Read More

Our 24/7 SOC partner immediately monitors and contains threats at the endpoint. Our internal engineers then follow a defined process to analyze the threat, remove malicious access, and work with the client to remedy... Read More

Framework IT's team holds industry-recognized certifications from leading technology vendors and organizations, including CompTIA, Cisco, Microsoft, AWS, VMware, and ITIL. We invest heavily in continuous... Read More

Onboarding Details: Framework IT follows a comprehensive Partnership Transition Process designed to ensure a smooth, quality onboarding experience. We recommend allocating 45-60 days for the standard onboarding... Read More

When most business leaders think about managed IT services, they picture the basics: help desk support, someone to "fix the Wi-Fi," and software updates. But modern managed IT—done right—goes far beyond... Read More

Imagine a business owner who spent just one hour in late December evaluating every technology tool used by her 12-person company. The revelations were eye-opening. Her team was juggling three separate project... Read More

We provide unlimited remote and onsite support for "Incidents" (service interruptions). A monthly allotment of hours is included for "Moves, Adds, and Changes" (MACs) like employee onboarding or application... Read More

What makes Framework IT unique, What is your value proposition, what are your guarantees, and what are your key differentiators? Read More

Monthly Executive Management Reports Delivered monthly with approximately 15-20 Key Performance Indicators (KPIs), including: Customer Satisfaction (CSAT) scoresResponse time performanceIssue... Read More