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Current Clients: 312-265-8733 | Service Hotline: 312-564-4888
As your business grows, technology becomes more than an operational necessity—it becomes a strategic driver of productivity, security, and long-term success. But with that growth comes an important decision:...
Our 24/7 SOC partner immediately monitors and contains threats at the endpoint. Our internal engineers then follow a defined process to analyze the threat, remove malicious access, and work with the client to remedy...
Framework IT's team holds industry-recognized certifications from leading technology vendors and organizations, including CompTIA, Cisco, Microsoft, AWS, VMware, and ITIL. We invest heavily in continuous...
Onboarding Details: Framework IT follows a comprehensive Partnership Transition Process designed to ensure a smooth, quality onboarding experience. We recommend allocating 45-60 days for the standard onboarding...
When most business leaders think about managed IT services, they picture the basics: help desk support, someone to "fix the Wi-Fi," and software updates. But modern managed IT—done right—goes far beyond...
Imagine a business owner who spent just one hour in late December evaluating every technology tool used by her 12-person company. The revelations were eye-opening. Her team was juggling three separate project...
We provide unlimited remote and onsite support for "Incidents" (service interruptions). A monthly allotment of hours is included for "Moves, Adds, and Changes" (MACs) like employee onboarding or application...
What makes Framework IT unique, What is your value proposition, what are your guarantees, and what are your key differentiators?
Monthly Executive Management Reports Delivered monthly with approximately 15-20 Key Performance Indicators (KPIs), including: Customer Satisfaction (CSAT) scoresResponse time performanceIssue...