Current Clients: 312-265-8733 | Service Hotline: 312-564-4888

Managed Detection & Response (MDR) Services 

At Framework IT, we understand that in today's ever-evolving digital landscape, businesses face increasingly complex cybersecurity threats. Our Managed Detection & Response (MDR) services offer robust, proactive threat detection and swift response capabilities to safeguard your business from potential breaches. Designed for businesses with 10 to 200 employees, our MDR services provide continuous monitoring and advanced threat detection, ensuring that your IT environment is secure, resilient, and ready to support your growth.

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Common MDR Challenges for Businesses

Businesses today face numerous cybersecurity challenges that require robust MDR solutions: 

  • Increasingly Sophisticated Cyber Threats: Attackers are constantly evolving their methods, making it harder for traditional defenses to keep up. Our MDR services use advanced tools and techniques to stay ahead of emerging threats.

  • Lack of In-House Security Expertise: Many businesses lack the internal resources to monitor for threats around the clock. Our MDR services provide the expertise and dedicated resources needed to protect your organization, and are backed by a 24/7/365 Security Operations Center.

  • Slow Response to Threats: Even a small delay in responding to a cyber threat can result in significant damage. Our MDR service ensures rapid detection and response to minimize disruption.

  • Compliance with Industry Regulations: Many industries require strict adherence to cybersecurity regulations. We help businesses meet these requirements through continuous monitoring and compliance-focused solutions.

  • Data Breach Recovery: Recovering from a data breach can be expensive and time-consuming. Our MDR service is designed to prevent breaches from happening in the first place, and we implement swift recovery plans if they occur.

Why Choose Framework IT for MDR Services? 

  • Proven Business Optimization Process Our Business Optimization Process identifies security vulnerabilities, closes gaps, and enhances your overall IT infrastructure for long-term success. We focus on securing your business while ensuring your technology is optimized for growth.

  • 24/7 Threat Monitoring and Response Cyber threats don't rest, and neither do we. Our team of experts monitors your systems 24/7, detecting potential risks and responding to incidents before they cause significant damage. With real-time threat identification and response, we help you minimize downtime and prevent data breaches.

  • Advanced Threat Detection Tools We leverage cutting-edge security technologies and tools to detect and mitigate even the most sophisticated cyber threats. Our MDR services combine automation, machine learning, and human expertise to identify abnormal behavior, detect malware, and neutralize threats.

  • Strategic vCIO Consulting Our vCIO consulting services ensure that your cybersecurity strategy aligns with your business goals. We offer tailored advice on how to enhance your security posture, minimize risks, and ensure compliance with industry regulations.

  • Tailored IT Roadmaps for Security Your business's security needs are unique, and so is our approach to addressing them. We create custom IT roadmaps that prioritize security while considering your operational needs and future growth plans.

30%
Improve Resolution Times

15+
Years Of Experience

100%
Satisfaction Guarantee

Our Services

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24/7 Monitoring & Threat Detection 

We provide continuous monitoring of your network, endpoints, and cloud environments to detect and respond to threats in real-time. With our 24/7 coverage, you'll have peace of mind knowing your business is protected at all times.

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Proactive Threat Hunting 

Our security experts actively search for hidden threats within your systems. By identifying vulnerabilities and anomalies, we help prevent breaches before they occur, ensuring a secure IT environment.

Cyber Security

Incident Response & Containment 

When a threat is detected, our security operations center team acts immediately to contain and neutralize it. Our rapid response minimizes the impact on your business, protecting your critical assets and maintaining business continuity.

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Threat Intelligence & Reporting 

We provide detailed reports on detected threats, including their severity and impact, as well as recommended remediation actions. These insights help you better understand the security landscape and improve future defenses.

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 Compliance Support 

Our MDR services ensure your business stays compliant with industry regulations such as HIPAA, PCI-DSS, and more. We help you navigate the complex regulatory environment while maintaining robust security.

What Our Clients Are Saying

★★★★★

"As a former owner of an MSP, I understand how challenging it can be to price IT services effectively. When I discovered Framework IT, I was blown away by their unique model—it perfectly captures what I tried to achieve for years in my own business. Their approach is transparent, fair, and...
"As a former owner of an MSP, I understand how challenging it can be to price IT services effectively. When I discovered Framework IT, I was blown away by their unique model—it perfectly captures what I tried to achieve for years in my own business. Their approach is transparent, fair, and tailored to fit the needs of businesses of all sizes, making it easy to budget. But what truly sets Framework IT apart is their commitment to partnership. They don't just offer support; they genuinely partner with you to ensure your success and back that up with their business model. Their team is incredibly responsive, knowledgeable, and always willing to go the extra mile to resolve any issues quickly. If you're in the market for an IT provider that combines innovative pricing with top-notch service, look no further than Framework IT."

Mark Kennedy

"Framework IT provides so much more than network support for our organization. We value the insightful advise and long term planning strategies offered to us. Framework IT scales technology solutions to our needs at a budget we can support. Year after year, we receive dependable service from...
"Framework IT provides so much more than network support for our organization. We value the insightful advise and long term planning strategies offered to us. Framework IT scales technology solutions to our needs at a budget we can support. Year after year, we receive dependable service from Framework IT."

Oak Leyden

Frequently Asked Questions (FAQs) 

What is Managed Detection & Response (MDR), and how does it benefit my business? 

MDR is a proactive cybersecurity service that provides real-time threat monitoring, detection, and response. It benefits businesses by offering continuous protection against cyber threats, ensuring swift responses to incidents, and minimizing the risk of data breaches. MDR services provide a dedicated team of security experts to monitor your systems 24/7, giving you peace of mind that your IT infrastructure is always protected.

How does MDR differ from traditional antivirus or firewall solutions? 

Traditional antivirus and firewall solutions provide a basic level of protection by blocking known threats. However, MDR goes beyond these solutions by using advanced tools to detect and respond to emerging and sophisticated threats. MDR services also include continuous monitoring, proactive threat hunting, and rapid response, which traditional solutions do not typically offer. We offer MDR services in all of our managed services plans, ensuring all of our clients get our advanced MDR solutions.

 Can Framework IT’s MDR services help my business meet regulatory requirements? 

Yes, our MDR services are designed to help businesses meet industry-specific compliance standards, such as HIPAA, PCI-DSS, and others. We monitor your systems to ensure they're secure, and our incident reporting provides the documentation needed for audits and compliance checks. We also provide strategic guidance to help you implement and maintain a secure, compliant IT infrastructure.

 What happens if a cyber threat is detected? 

When a cyber threat is detected, our security operations center team takes immediate action to contain and neutralize the threat. We follow a defined incident response protocol that minimizes the impact on your business operations. Afterward, we analyze the incident and provide a detailed report on the threat, the actions taken to mitigate it, and recommendations for preventing similar incidents in the future.

Why is 24/7 monitoring important for cybersecurity? 

Cyber threats can occur at any time, often outside of regular business hours. Without 24/7 monitoring, threats can go undetected for extended periods, causing significant damage to your business. Our 24/7 MDR services ensure that your systems are monitored around the clock, enabling rapid detection and response to threats. This constant vigilance minimizes the risk of data breaches and keeps your business secure at all times.

Get in Touch

Protect your business with Framework IT's comprehensive Managed Detection & Response services that are included with all of our managed services packages. Contact us today to learn more about how we can safeguard your IT environment from evolving cyber threats.

Phone: (312) 564-5446
Email: info@frameworkit.com
Address: 700 N Sacramento Blvd., Suite 101, Chicago, IL 60612