January 02, 2026
Framework IT offers three procurement options: (1) purchase
through us with pre-configuration, warranty management, and deployment services
included; (2) purchase yourself through preferred vendors with vCIO
consultation; or (3) Hardware as a Service (HaaS) or facilitated leasing. We
recommend consulting your vCIO early to ensure hardware meets specifications
and aligns with your technology roadmap.
Hardware Procurement Options:
Option 1: Purchase Hardware Through Framework IT (Recommended)
Framework IT procures hardware from reputable distributors
and resells it with a fair markup that reflects value-added services:
Services Included:
- Pre-Configuration:
OS installation, RMM/security software deployment, domain configuration,
branding, and policy application
- Warranty
Management: Device registration, single point of contact for claims,
manufacturer coordination, and issue resolution
- Deployment
Services: System imaging, software installation, onsite setup for
complex equipment, and user training
- Vendor
Relationship Management: Priority support, favorable terms, order
tracking, and shipment issue resolution
Benefits: Turnkey deployment, single point of
accountability, faster warranty resolution, reduced administrative burden,
quality assurance, and predictable timelines.
Markup Policy: We apply a fair markup reflecting our
services but don't disclose the specific percentage. Your vCIO provides
detailed quotes, and we encourage comparing total cost of ownership (including
services) against self-purchasing.
Preferred Vendors:
- Networking:
Meraki, SonicWall, Ubiquiti
- Computers/Servers:
Dell (preferred for warranty programs), HP, Lenovo, Microsoft Surface
- We
remain flexible to accommodate your needs and existing vendor
relationships
Option 2: Purchase Hardware Yourself
You may purchase hardware through your preferred vendors
(CDW, Dell Direct, Amazon Business, etc.). We strongly encourage vCIO
consultation for:
- Specification
development and compatibility verification
- Quote
review and value assessment
- Procurement
coordination and warranty recommendations
Important Limitations:
- Warranty:
Framework IT cannot manage warranty claims as seamlessly; you may need to
contact manufacturers directly (we'll assist with troubleshooting and
coordination where possible)
- Delivery
Control: Limited ability to guarantee timelines or resolve vendor
issues
- Configuration:
Equipment arrives unconfigured; post-arrival setup may extend deployment
timelines
This option makes sense if you have:
- Established
vendor relationships with significant discounts
- Mandatory
procurement policies or preferred vendor programs
- Specialized
equipment only available through specific suppliers
Option 3: Hardware as a Service (HaaS) & Leasing
Direct HaaS: Available for certain equipment types;
provides predictable monthly fees instead of capital expenditures. Your vCIO
can discuss availability for your needs.
Facilitated Leasing: We help coordinate third-party
leasing arrangements to align with your accounting preferences or existing
vendor relationships.
Benefits: Predictable costs, easier budget planning
(OpEx vs. CapEx), simplified refresh cycles, potential tax advantages, and cash
flow preservation.
Technology Budgeting & Lifecycle Planning
Your vCIO uses Lifecycle Insights to proactively
identify equipment nearing end-of-life based on OS supportability, hardware
performance, service ticket history, and warranty status. During Strategic
Business Reviews, your vCIO provides:
- Annual
technology budget forecasts with detailed cost estimates
- Phased
replacement schedules aligned with your budget
- Strategic
procurement planning (volume purchasing, timing, multi-location
coordination)
Best Practices
✅ Consult Your vCIO Early:
Ensure you order the right equipment the first time
✅ Standardize Equipment:
Simplifies support and enables faster troubleshooting
✅ Plan for Lead Times:
Procurement takes 1-4 weeks (longer for specialized equipment)
✅ Consider Total Cost of
Ownership: Lowest price ≠ best value; factor in warranty, support quality,
lifespan, and services
✅ Align with Technology
Roadmap: Support long-term strategy, not just immediate needs
The Framework team is prepared to help you with your hardware choices and talk through the options.
Call 312-564-5446 or book your FREE Discovery Call to chat with our team.
