The IT Challenges Facing PE and VC Firms Today
The data is clear. Technology is no longer a back-office function for investment firms. It is a board-level priority, a due diligence requirement, and a direct lever for value creation.
- 58% of PE and VC firms cite integrating new technology with legacy systems as their top IT challenge (Ocorian, 2024)
- 72% of PE operating partners now consider IT modernization a top-three value creation lever (Deloitte, 2024)
- 72% of PE firms across the US and Europe reported a serious cyber incident at a portfolio company in the past three years, with an average cost of $3.4 million per incident (S-RM, 2025)
- Only 37% of firms report having consistent IT governance across their portfolio companies (Deloitte, 2025)
Whether you are managing deal data, investor portals, fund accounting platforms, or the technology stacks of dozens of portfolio companies, the gaps are real and the consequences are measurable.
Why PE and VC Firms Choose Framework IT
- 41 full-time, U.S.-based employees with 30 engineers across varied tiers and specializations
- 93 comprehensive managed services clients ranging from 3 to 230 users
- Net Promoter Score of 75 (scores above 50 are exceptional)
- Customer Satisfaction of 96%
- Client Retention Rate of 96%
- Multi-year winner of MSP501, CRN MSP500, Inc. 5000, and Best Managed IT Services Provider in Chicago
- Direct experience supporting family offices, RIAs, and firms adhering to FINRA regulations
- Microsoft Silver Partner with Modern Work Designation
- 11 Partnership Guarantees including a 30-day money-back guarantee and a "Try Us Before You Commit" month-to-month trial
30%
Improve Resolution Times
15+
Years Of Experience
100%
Satisfaction Guarantee
Our Services
24/7 Monitoring & Threat Detection
We provide continuous monitoring of your network, endpoints, and cloud environments to detect and respond to threats in real-time. With our 24/7 coverage, you'll have peace of mind knowing your business is protected at all times.
Proactive Threat Hunting
Our security experts actively search for hidden threats within your systems. By identifying vulnerabilities and anomalies, we help prevent breaches before they occur, ensuring a secure IT environment.
Incident Response & Containment
When a threat is detected, our security operations center team acts immediately to contain and neutralize it. Our rapid response minimizes the impact on your business, protecting your critical assets and maintaining business continuity.
Threat Intelligence & Reporting
We provide detailed reports on detected threats, including their severity and impact, as well as recommended remediation actions. These insights help you better understand the security landscape and improve future defenses.
Compliance Support
Our MDR services ensure your business stays compliant with industry regulations such as HIPAA, PCI-DSS, and more. We help you navigate the complex regulatory environment while maintaining robust security.
What Our Clients Are Saying
★★★★★
10 Questions PE and VC Executives Ask About Managed IT Services
1. Can you support both our fund operations and our portfolio companies under a single engagement?
Yes. Framework IT is built to function as your complete IT department at the fund level while simultaneously delivering standardized infrastructure, security, and support across portfolio companies. Approximately 70% of our clients have no internal IT staff, and for the infrastructure, security, and support domains, roughly 95% of day-to-day IT execution is handled by Framework IT. At the portfolio level, we create standardized technology blueprints that scale across acquisitions, ensuring consistent security posture, predictable costs, and rapid onboarding for new portfolio additions. Your vCIO coordinates the strategic roadmap across all entities, providing a single point of accountability for technology governance.
2. How quickly can you integrate a newly acquired company into a standardized IT environment?
Framework IT's standard partnership transition process takes 45 to 60 days, with the ability to expedite to 30 days when rapid integration is required. Our process includes documentation gathering, leadership transition planning, staff communication, software tool deployment, go-live support, and post-onboarding quality assurance. For portfolio companies, we apply pre-built standardized templates covering network infrastructure, cloud platforms, security baselines, and workstation configurations, which significantly reduces integration timelines and operational disruption compared to building from scratch for each acquisition.
3. What cybersecurity protections do you provide, and do they meet the standards investors and regulators expect?
Our comprehensive cybersecurity stack is included with every managed services agreement at no additional charge and meets over 97% of cyber liability insurance requirements. It includes AI-powered Endpoint Detection and Response, 24/7/365 Security Operations Center monitoring through a SOC 2 Type 2 certified partner, advanced email security, Multi-Factor Authentication enforcement, SIEM logging, dark web monitoring, vulnerability scanning, security awareness training with simulated phishing, managed application control, and enterprise-grade backup with AirGap anti-ransomware protection. Your vCIO also works directly with your compliance officer to implement technology controls for SEC, FINRA, SOC 2, HIPAA, and other regulatory requirements.
4. How do you provide strategic IT leadership without us hiring a full-time CTO or CIO?
Every Framework IT client receives a dedicated virtual CIO who acts as an extension of your leadership team. Your vCIO delivers comprehensive strategic services including business-technology alignment, lifecycle management, technology budgeting, vendor management and contract negotiation, AI and automation strategy, cybersecurity and risk management, software selection, M&A technology assessment, and compliance consulting. These services are included at no additional cost, and Framework IT does not pay sales commissions to vCIOs, eliminating conflicts of interest. Your vCIO conducts a minimum of two Strategic Business Reviews per year, with ad-hoc availability for urgent decisions.
5. How do you handle cybersecurity due diligence for acquisitions and pre-exit IT readiness?
Your vCIO provides M&A technology assessment as a core consulting area, evaluating target company technology environments for risks, gaps, and integration complexity. For pre-exit readiness, Framework IT maintains comprehensive documentation throughout your engagement, including network diagrams, hardware and software inventories, security policies with employee attestation, administrator credentials, service contracts, and historical service records. This documentation package supports buyer due diligence processes and demonstrates system stability, scalability, and security maturity, directly supporting higher valuations and smoother transitions.
6. Do you have experience supporting investment firms and financial services organizations?
Yes. Framework IT currently supports approximately a dozen family offices, including several of considerable size operating for the benefit of very well-known billionaires. Key staff, including vCIOs, have direct experience supporting Registered Investment Advisors and firms adhering to FINRA regulations. We support firms across asset management, trading, investment banking, and private equity, and we have experience with compliance standards including HIPAA, SOC 2, CMMC, PCI, and GDPR. Our discretion is non-negotiable: we maintain confidentiality of proprietary business information with the same degree of care as our own and never disclose it to third parties.
7. What does your pricing look like, and how do you keep IT costs predictable across our fund and portfolio?
Our pricing is based on our Business Optimization Framework, a unique model where greater alignment with IT best practices results in lower monthly pricing. Think of it as a "Safe Driver Discount" for IT. Pricing is per-user with a minimum floor, and our stack includes comprehensive cybersecurity, vCIO services, proactive monitoring, and unlimited help desk support with no additional charges for these components. Flat-fee pooled backup storage eliminates per-GB charges, and our No Surprise Billing Guarantee ensures you never pay for work that was not pre-approved. Your vCIO provides annual technology budget forecasts and lifecycle planning to give you full cost visibility.
8. How do you ensure consistent security governance across multiple portfolio companies with different IT maturity levels?
Framework IT creates standardized technology blueprints that apply consistent security baselines across all portfolio entities regardless of their starting point. Every managed environment receives the same enterprise-grade cybersecurity stack: EDR, 24/7 SOC monitoring, email security, MFA, SIEM logging, dark web monitoring, security awareness training, and encrypted backups. Your vCIO assesses each portfolio company's current state, develops a Business Optimization Roadmap tailored to its specific gaps, and phases improvements based on risk priority and budget. Centralized monitoring through our toolset provides real-time visibility into security posture, patch compliance, and backup health across all entities.
9. Can you support our firm if we operate with a small internal IT team, or do you require full outsourcing?
Framework IT offers both models. Our standard Managed IT Services plan functions as your complete IT department, and approximately 70% of our clients have no internal IT staff. For firms with internal IT resources, our Co-Managed Services plan includes all the same comprehensive infrastructure, security, and vCIO services but with a monthly block of support hours instead of unlimited support. We establish clear responsibility boundaries during onboarding, provide collaborative tools including shared documentation, direct communication channels, and ticketing system access, and ensure seamless coordination between your internal team and our engineers.
10. What guarantees do you provide that give us confidence before committing to a long-term partnership?
Framework IT offers 11 Partnership Guarantees designed to reduce risk and demonstrate accountability. These include a 30-Day Money-Back Guarantee with full refund of onboarding and first month's fees if you are dissatisfied, a "Try Us Before You Commit" month-to-month trial for the first three months before your standard term begins, a No Surprise Billing Guarantee ensuring you never pay for unapproved work, a Commitment to Strategic Planning with a $500 account credit if we fail to deliver at least two Strategic Business Reviews per year, and a Never Leave a Service Voicemail guarantee with a $25 credit if you ever have to leave a voicemail during business hours. We also guarantee measurable IT issue reduction after completing your Business Optimization Roadmap, and we include responsible AI guidance with a guarantee to identify at least one real-world AI use case for your business.