IT Support Cost
Several components impact the cost of an IT service provider or managed services provider relationship:
- Help Desk Support: Fixing security issues related to networks, server infrastructure, passwords, and printing will take you away from what you do best. Outsourcing IT support is a common reason that many SMBs hire a Managed Service Provider (MSP) and is a common solution to productivity losses due to technology.
- IT projects, project management, and migrations:
Though we recommend involving your MSP in any conversation with a technology vendor, the project work a typical MSP handles usually relates to the assets they support, like desktops, servers, and network infrastructure, and your MSP may refer you to an organization with specialization in other specific project areas as needed.
- Hardware, Software, or Other Product Resale:
A good MSP should be your first thought when adopting new business technology. In a healthy vendor partnership, MSPs will deploy or support your purchase. At the very least, you'll want them informed about its impact on your environment.
30%
15+
100%
Our Services
Secure AI & Automation
Accelerate AI adoption with a managed service designed for security, governance, and long-term success. Our Secure AI & Automation solutions provide a dedicated AI advisor, structured implementation, employee training, and ongoing optimization to help your business build AI-powered workflows and automation with confidence. We help you increase productivity, reduce manual work, and deploy AI responsibly without compromising security or compliance.
IT Support
Ensure your business operations run smoothly with our proactive IT support. We provide 24/7 monitoring, issue resolution, and ongoing maintenance to keep your systems operational and secure. Our expert team is always ready to address your IT challenges, minimizing downtime and enhancing productivity.
IT Strategy
Align your technology with your business goals through our IT strategy services. Our vCIO consulting and tailored roadmaps help you plan and implement IT initiatives that support growth, reduce costs, and improve efficiency. We ensure your IT investments deliver maximum value.
Cybersecurity
Protect your business from evolving threats with our advanced cybersecurity solutions. From dark web monitoring to managed detection and response, we provide multi-layered defense strategies that secure your data, systems, and network. Stay compliant and safeguard your reputation with Framework IT.
IT Project Management Services
Ensure the success of your IT initiatives with our project management expertise. From infrastructure upgrades to software implementation, we deliver projects on time, within budget, and aligned with your business objectives. Let us handle the complexities of your IT projects while you focus on growth.
Cloud Services
Leverage the power of the cloud to improve flexibility, scalability, and collaboration. Our cloud solutions include migration, optimization, and ongoing management to ensure your business benefits from secure and efficient cloud infrastructure. Whether hybrid or fully cloud-based, we've got you covered.
Business Communication Solutions
Enhance team collaboration and customer interactions with our business communication solutions. From VoIP systems to unified communication platforms, we provide the tools your business needs to stay connected, productive, and efficient across all communication channels.
Business Internet Services
Optimize your connectivity with reliable, high-speed business internet solutions. We ensure your business stays connected with tailored plans designed for maximum performance and minimal downtime, supporting everything from daily operations to data-intensive applications.
What Our Clients Are Saying
★★★★★
How Framework Prices Differently
Adding value
Being fair and adding value is the best way to build a lasting business. We decided to align our fee structure with our costs and incentivize clients to do the right thing for their business.
Best Practices
Through hundreds of client engagements, we've found several indicators define an IT environment's overall health and structure. Generally, supporting an unhealthy environment costs us more time and money than supporting one outfitted with the best practices.
Pricing Calculator
We believe that we should reward our clients for doing the right thing because if the IT environment is healthier, so are our agreements. We've created this pricing calculator to let clients see where they fall in our best practice alignment. Find out how much you could save by improving your business. We'd be happy to share that reward with you.