Common Reasons to Hire a IT Professional
- Employee Count: At 50-100 employees, it makes sense to consider a full-time IT person. If you haven't hired IT staff, at 100-250 employees, you'll reach a point where adding an in-house IT person to the management team makes sense.
- Support Needs: Many businesses lack the internal resources to monitor for threats around the clock. Our MDR services provide the expertise and dedicated resources needed to protect your organization, and are backed by a 24/7/365 Security Operations Center.
- Needing Tech for Setup or Support: If your product needs an IT person to develop, install, or support it, it's easier to excel with in-house IT. While it's possible to start outsourcing portions of your delivery or support to a partner to navigate a smaller budget and low-volume product, as you grow, that will become chaotic, more expensive, and hard to manage with a 3rd party.
- Product Dependence: A full-time in-house IT person should be able to get proficient quicker. Custom applications usually fulfill critical functions, so it's imperative it's well-supported. Paying the original developers forever for support will add up too. These are just some of the challenges of developing custom technology.
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Our Services
Secure AI & Automation
Accelerate AI adoption with a managed service designed for security, governance, and long-term success. Our Secure AI & Automation solutions provide a dedicated AI advisor, structured implementation, employee training, and ongoing optimization to help your business build AI-powered workflows and automation with confidence. We help you increase productivity, reduce manual work, and deploy AI responsibly without compromising security or compliance.
IT Support
Ensure your business operations run smoothly with our proactive IT support. We provide 24/7 monitoring, issue resolution, and ongoing maintenance to keep your systems operational and secure. Our expert team is always ready to address your IT challenges, minimizing downtime and enhancing productivity.
IT Strategy
Align your technology with your business goals through our IT strategy services. Our vCIO consulting and tailored roadmaps help you plan and implement IT initiatives that support growth, reduce costs, and improve efficiency. We ensure your IT investments deliver maximum value.
Cybersecurity
Protect your business from evolving threats with our advanced cybersecurity solutions. From dark web monitoring to managed detection and response, we provide multi-layered defense strategies that secure your data, systems, and network. Stay compliant and safeguard your reputation with Framework IT.
IT Project Management Services
Ensure the success of your IT initiatives with our project management expertise. From infrastructure upgrades to software implementation, we deliver projects on time, within budget, and aligned with your business objectives. Let us handle the complexities of your IT projects while you focus on growth.
Cloud Services
Leverage the power of the cloud to improve flexibility, scalability, and collaboration. Our cloud solutions include migration, optimization, and ongoing management to ensure your business benefits from secure and efficient cloud infrastructure. Whether hybrid or fully cloud-based, we've got you covered.
Business Communication Solutions
Enhance team collaboration and customer interactions with our business communication solutions. From VoIP systems to unified communication platforms, we provide the tools your business needs to stay connected, productive, and efficient across all communication channels.
Business Internet Services
Optimize your connectivity with reliable, high-speed business internet solutions. We ensure your business stays connected with tailored plans designed for maximum performance and minimal downtime, supporting everything from daily operations to data-intensive applications.
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Support Needs That Will Require Hiring a Full-Time IT
Onsite Support Needs
Outsourced IT vendors may need help coming onsite in a timely fashion and certainly cannot beat in-house IT. If you're in a remote location, that problem can be even further exasperated.
Frequent Changes
This is especially true if they're often last minute. The in-house IT person may address these in a timelier fashion. That does depend on the outsourced IT vendor alternative you're comparing to. Some are fast to accommodate moves, adds, and changes. Others could be faster or downright slow. Either way, with a full-time IT person, you can better control the timeliness of these IT requests.
Hybrid Support
Add a full-time IT person to complement your outsourced IT vendor. Combining the pros and cons of outsourced IT, like an MSP and a full-time IT person, can improve support. If you highly value support quality and have the budget, you could add full-time IT earlier as you grow. This hybrid support approach usually doesn't make sense until a company has 75-200 employees
Employees Are Not Tech-Savvy
Hiring in-house IT support makes sense when the staff is not tech-savvy since they require more assistance with technical issues. If your employees are unfamiliar with technology, they may have difficulty using the tools and systems they need to do their jobs effectively.
Cost
Hiring an IT person can be difficult. When hiring a new employee, it's vital to consider the cost of hiring - recruiting, training, holidays, sick days, turnover costs, and information silos. With an MSP, your IT support continues even after one of your employees leaves. MSPs offer support resilience, leaving your business secure 24/7.