When to Hire a Full-Time IT

We aim to provide a foundation for understanding your technology management requirements and determining when bringing in-house IT staff may be appropriate. At Framework IT, we have over 14 years of experience providing IT management consulting to organizations. Through this experience, we have identified a standard set of reasons that drive leaders to consider hiring IT support.

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Common Reasons to Hire a IT Professional

  • Employee Count: At 50-100 employees, it makes sense to consider a full-time IT person. If you haven't hired IT staff, at 100-250 employees, you'll reach a point where adding an in-house IT person to the management team makes sense.

  • Support Needs: Many businesses lack the internal resources to monitor for threats around the clock. Our MDR services provide the expertise and dedicated resources needed to protect your organization, and are backed by a 24/7/365 Security Operations Center.

  • Needing Tech for Setup or Support: If your product needs an IT person to develop, install, or support it, it's easier to excel with in-house IT. While it's possible to start outsourcing portions of your delivery or support to a partner to navigate a smaller budget and low-volume product, as you grow, that will become chaotic, more expensive, and hard to manage with a 3rd party.

  • Product Dependence: A full-time in-house IT person should be able to get proficient quicker. Custom applications usually fulfill critical functions, so it's imperative it's well-supported. Paying the original developers forever for support will add up too. These are just some of the challenges of developing custom technology.

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Our Services

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Secure AI & Automation

Accelerate AI adoption with a managed service designed for security, governance, and long-term success. Our Secure AI & Automation solutions provide a dedicated AI advisor, structured implementation, employee training, and ongoing optimization to help your business build AI-powered workflows and automation with confidence. We help you increase productivity, reduce manual work, and deploy AI responsibly without compromising security or compliance.

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IT Support 

Ensure your business operations run smoothly with our proactive IT support. We provide 24/7 monitoring, issue resolution, and ongoing maintenance to keep your systems operational and secure. Our expert team is always ready to address your IT challenges, minimizing downtime and enhancing productivity.

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IT Strategy 

Align your technology with your business goals through our IT strategy services. Our vCIO consulting and tailored roadmaps help you plan and implement IT initiatives that support growth, reduce costs, and improve efficiency. We ensure your IT investments deliver maximum value.

Cyber Security

Cybersecurity 

Protect your business from evolving threats with our advanced cybersecurity solutions. From dark web monitoring to managed detection and response, we provide multi-layered defense strategies that secure your data, systems, and network. Stay compliant and safeguard your reputation with Framework IT.

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IT Project Management Services 

Ensure the success of your IT initiatives with our project management expertise. From infrastructure upgrades to software implementation, we deliver projects on time, within budget, and aligned with your business objectives. Let us handle the complexities of your IT projects while you focus on growth.

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Cloud Services 

Leverage the power of the cloud to improve flexibility, scalability, and collaboration. Our cloud solutions include migration, optimization, and ongoing management to ensure your business benefits from secure and efficient cloud infrastructure. Whether hybrid or fully cloud-based, we've got you covered.

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Business Communication Solutions 

Enhance team collaboration and customer interactions with our business communication solutions. From VoIP systems to unified communication platforms, we provide the tools your business needs to stay connected, productive, and efficient across all communication channels.

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Business Internet Services 

Optimize your connectivity with reliable, high-speed business internet solutions. We ensure your business stays connected with tailored plans designed for maximum performance and minimal downtime, supporting everything from daily operations to data-intensive applications.

What Our Clients Are Saying

★★★★★

They are always super quick to get back to you (usually less than an hour) while other jobs I've worked have taken literal days if not weeks. Everyone is always super nice super helpful. Every issue I've had has been resolved quickly and correctly. The last 2 times Ethan and Zander helped me out...

They are always super quick to get back to you (usually less than an hour) while other jobs I've worked have taken literal days if not weeks. Everyone is always super nice super helpful. Every issue I've had has been resolved quickly and correctly. The last 2 times Ethan and Zander helped me out and did a great job!


Tyler Kraus

Club Colors Buyer, LLC

"As a former owner of an MSP, I understand how challenging it can be to price IT services effectively. When I discovered Framework IT, I was blown away by their unique model—it perfectly captures what I tried to achieve for years in my own business. Their approach is transparent, fair, and...
"As a former owner of an MSP, I understand how challenging it can be to price IT services effectively. When I discovered Framework IT, I was blown away by their unique model—it perfectly captures what I tried to achieve for years in my own business. Their approach is transparent, fair, and tailored to fit the needs of businesses of all sizes, making it easy to budget. But what truly sets Framework IT apart is their commitment to partnership. They don't just offer support; they genuinely partner with you to ensure your success and back that up with their business model. Their team is incredibly responsive, knowledgeable, and always willing to go the extra mile to resolve any issues quickly. If you're in the market for an IT provider that combines innovative pricing with top-notch service, look no further than Framework IT."

Mark Kennedy

"Framework IT provides so much more than network support for our organization. We value the insightful advise and long term planning strategies offered to us. Framework IT scales technology solutions to our needs at a budget we can support. Year after year, we receive dependable service from...
"Framework IT provides so much more than network support for our organization. We value the insightful advise and long term planning strategies offered to us. Framework IT scales technology solutions to our needs at a budget we can support. Year after year, we receive dependable service from Framework IT."

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Support Needs That Will Require Hiring a Full-Time IT

Onsite Support Needs

Outsourced IT vendors may need help coming onsite in a timely fashion and certainly cannot beat in-house IT. If you're in a remote location, that problem can be even further exasperated.

Frequent Changes

This is especially true if they're often last minute. The in-house IT person may address these in a timelier fashion. That does depend on the outsourced IT vendor alternative you're comparing to. Some are fast to accommodate moves, adds, and changes. Others could be faster or downright slow. Either way, with a full-time IT person, you can better control the timeliness of these IT requests.

Hybrid Support

Add a full-time IT person to complement your outsourced IT vendor. Combining the pros and cons of outsourced IT, like an MSP and a full-time IT person, can improve support. If you highly value support quality and have the budget, you could add full-time IT earlier as you grow. This hybrid support approach usually doesn't make sense until a company has 75-200 employees

Employees Are Not Tech-Savvy

Hiring in-house IT support makes sense when the staff is not tech-savvy since they require more assistance with technical issues. If your employees are unfamiliar with technology, they may have difficulty using the tools and systems they need to do their jobs effectively.

Cost

Hiring an IT person can be difficult. When hiring a new employee, it's vital to consider the cost of hiring - recruiting, training, holidays, sick days, turnover costs, and information silos. With an MSP, your IT support continues even after one of your employees leaves. MSPs offer support resilience, leaving your business secure 24/7.

Get in Touch

Protect your business with Framework IT's comprehensive Managed Detection & Response services that are included with all of our managed services packages. Contact us today to learn more about how we can safeguard your IT environment from evolving cyber threats.

Phone: (312) 564-5446
Email: info@frameworkit.com
Address: 700 N Sacramento Blvd., Suite 101, Chicago, IL 60612