Blog

When most business leaders think about managed IT services, they picture the basics: help desk support, someone to "fix the Wi-Fi," and software updates. But modern managed IT—done right—goes far beyond... Read More

Imagine a business owner who spent just one hour in late December evaluating every technology tool used by her 12-person company. The revelations were eye-opening. Her team was juggling three separate project... Read More

We provide unlimited remote and onsite support for "Incidents" (service interruptions). A monthly allotment of hours is included for "Moves, Adds, and Changes" (MACs) like employee onboarding or application... Read More

What makes Framework IT unique, What is your value proposition, what are your guarantees, and what are your key differentiators? Read More

Monthly Executive Management Reports Delivered monthly with approximately 15-20 Key Performance Indicators (KPIs), including: Customer Satisfaction (CSAT) scoresResponse time performanceIssue... Read More

Framework IT provides comprehensive training and learning resources included at no additional cost: security awareness training (KnowBe4), technology skills training (ClipTraining), knowledgebase articles, ticket... Read More

Cybersecurity Isn't Just About Tools Even the most advanced cybersecurity tools can't protect your business if your people don't know how to respond when something looks suspicious. The truth is that most... Read More

The past three years have fundamentally reshaped the operational blueprint of real estate. To drive efficiency and growth, you've likely transitioned to cloud-based property management systems like Yardi, MRI,... Read More

The statistics are sobering for small and midsized businesses across the Chicago area: despite explosive growth in AI adoption since ChatGPT's debut, most AI initiatives still fail to deliver promised business... Read More